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Privacy policy

Effective Date: 01/01/2026

This Privacy Policy describes how Lush Party Studio (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you visit our website or make a purchase from our online store (the “Site”).

By using the Site, you consent to the collection and use of information in accordance with this Policy.


1. INFORMATION WE COLLECT

We collect personal information in the following ways:

1.1 Information You Provide Directly

When you place an order or interact with us, we may collect:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through our payment provider)

  • Order details and purchase history

  • Communications sent to us

We refer to this as “Order Information.”

We do not store full credit card numbers. Payment processing is handled by secure third-party payment processors.


1.2 Information Collected Automatically

When you visit the Site, we automatically collect certain information about your device and usage, including:

  • IP address

  • Browser type

  • Time zone

  • Device type

  • Pages visited

  • Referral source

  • Interaction data

  • Cookies and tracking technologies

We refer to this as “Device Information.”

This information is collected through:

  • Cookies

  • Log files

  • Web beacons

  • Pixels

  • Analytics tools

You may disable cookies through your browser settings; however, doing so may affect site functionality.


2. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Process and fulfill orders

  • Arrange shipping and delivery

  • Send order confirmations and invoices

  • Communicate regarding your purchase

  • Provide customer support

  • Screen transactions for fraud or risk

  • Improve website performance and user experience

  • Analyze marketing effectiveness

  • Send marketing communications (if you have opted in)

  • Enforce our Terms of Service

We process your information based on contractual necessity, legitimate business interests, legal obligations, and consent where required.


3. MARKETING COMMUNICATIONS

If you opt in to receive marketing communications, we may send promotional emails, product updates, and offers.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

We do not sell your personal information to third parties.


4. SHARING OF INFORMATION

We share personal information only as necessary to operate our business, including with:

  • Shopify Inc. (e-commerce platform provider)

  • Payment processors

  • Shipping carriers

  • Fraud prevention services

  • Analytics providers

  • Email marketing platforms

These service providers are contractually obligated to protect your information.

We may also disclose information if required by law, subpoena, court order, or to protect our legal rights, intellectual property, or safety.


5. INTERNATIONAL DATA TRANSFERS

Because we use service providers located in Canada, the United States, and potentially other jurisdictions, your personal information may be transferred and processed outside your country of residence.

By using the Site, you consent to such transfers.


6. DATA RETENTION

We retain Order Information for as long as necessary to:

  • Fulfill contractual obligations

  • Comply with tax and accounting laws

  • Resolve disputes

  • Enforce agreements

You may request deletion of your personal information, subject to legal retention requirements.


7. YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access personal information we hold about you

  • Request correction of inaccurate data

  • Request deletion of your information

  • Withdraw consent for marketing

  • File a complaint with a privacy authority

Quebec residents have rights under Quebec’s Law 25.
European residents have rights under the GDPR.

To exercise your rights, contact us at:

info@lushpartystudio.com


8. DO NOT TRACK SIGNALS

We do not currently alter our data collection practices in response to browser “Do Not Track” signals.


9. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.


10. MINORS

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.


11. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with a revised effective date.


12. CONTACT INFORMATION

For privacy-related inquiries or complaints, please contact:

Lush Party Studio
Privacy Compliance Officer
Email: info@lushpartystudio.com

If you are not satisfied with our response, you may contact your applicable data protection authority.